Reusable, Insulated Shipping Box for Chilled and Frozen Food Delivery

Reusable, thermally performant shipping box deigned to maintain the integrity and premium quality of chilled and frozen e-perishables. Powered by a circular service model that puts less strain on the planet, while prioritizing an elevated consumer experience with its waste-reducing convenience and headache-free return shipping process.

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  • VIP (vacuum insulated panels) for aerospace-grade thermal protection that outperforms standard insulated corrugate boxes by >80% in aggressively hot conditions
  • Requires less coolant, decreasing internal weight: uses 45% less ice pack coolant and 50% less dry ice than 1.5 in recycled denim insulation
  • Use dry ice and keep contents colder 97% longer than 1.5 in recycled denim insulation
  • Rugged box designed for 2+ years of shipping in the small parcel network and built to exceed ISTA 3A drop specifications by 2X the required height
  • Quick clips for easy access and added security
  • Warehouse removable lids for simple storing and cleaning
  • Moveable dividers for tailoring box internals and creating independent climate zones for separating proteins from leafy greens
  • Machine washable for quick, consistent cleaning
  • Nestable units reduce storage needs
  • Otter Products designed, tested and innovated


  • Weight: 12.5 lbs / 5.7 kg
  • Total internal volume: 27.8 liters / 29.4 quarts
  • External dimension (with lid):
    • 19.6 in L x 15.8 in W x 10.8 in H
    • 49.9 cm L x 40.1cm W x 27.5 cm H
  • Internal dimension (measured at interior base):
    • 15.1 in L x 9.9 in W x 9.1 in H
    • 38.3 cm L x 25.1 cm W x 23.1 cm H
  • Large ice pack:
    • coolant weight: 3.7 lbs (1.6 kg)
    • Total weight 4.8 lbs (2.2 kg)
  • Small ice pack:
    • Coolant weight: 1.1 lbs (.5 kg)
    • Total weight 1.5 lbs (.69 kg)

Download the Product Details Document (PDF)